Patient Rights and Responsibilities

Your patient rights and responsibilities are important to your healthcare treatment. In accordance with MCRHC Values, below are recognized rights and responsibilities for your care received from Mitchell County Regional Health Center.

Patient Rights

  • The right to treatment regardless of race, creed, sex, national origin, diagnosis or source of payment.
  • The right to know the identity of your health care provider and other health care staff.
  • The right to respectful, skillful, safe, and compassionate care of your mind/ spirit/body.
  • The right to prompt resolution of grievances.
  • The right to information that will permit you to participate in development and implementation of your plan of care.
  • The right to education, spiritual counseling, personal privacy, confidentiality and availability of records.
  • The right to be free from restraints of any form that are not medically necessary.
  • The right that a spirit of cooperation will exist between yourself and those providing care to you.

Patient Responsibilities

  • The responsibility to provide truthful and complete health information regarding health problems you experience including any complications or side effects from the care received.
  • The responsibility to tell the hospital or doctor’s office if you have prepared an advanced directive for health care (Medical Power of Attorney or Living Will).
  • The responsibility to sign required consents and releases for care and pay for care as agreed.
  • The responsibility to make it known if you do not understand what you have been given in education, instructions or communication.
  • The responsibility to treat hospital and doctor’s office personnel with respect and consideration.
  • The responsibility to provide the hospital or doctor’s office with your insurance and financial information.

MCRHC has been recognized as a Top 100 Critical Access Hospital by the Chartis Center for Rural Health. This is the fourth time MCRHC has received this national honor.

Awarded honorees are determined by the results of iVantage Health Analytics’ Hospital Strength INDEX®. To determine the 2024 list, the Chartis Center used the Hospital Strength Index, which assesses performance in eight areas: inpatient market share, outpatient market share, quality, outcomes, patient perspective, cost, charges, and financial efficiency.

Hospitals recognized as a Top 100 facility had one of the 100 highest overall scores among all rural and community and critical access hospitals nationally. There is no application process and recognition is solely based on performance data.

MCRHC previously received Top 100 honors in 2018, 2019 and 2023.